![]() There should be an "E" if the process is running or a "T" if it is not.Ībove is an Image of a Windows Security Management server with CP Firewall installed - FWD is the firewall daemon. In Gaia OS open an SSH to the management server and run cphwd_admin list and confirm that the FWD process is running. If there should not be a Firewall and Security Management server, check for the FWD process in Windows Task Manager. See if the user can SSH into the Security Management server or a do a remote session to the Windows box running the Security Management server. If they cannot, then there is a communication issue that needs to be addressed, such as routing issue or there is a Firewall installed on the Security Management server (this would be true if it is a standalone configuration). Make sure that the Security Management server is running and the client is able to communicate with the Security Management server, either trace route or ping the interface.To troubleshoot the connection issues in R7X.X and R8X.X, perform:
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